Delivering Quality Care and Supporting Independence
We are a leading provider of a range of social care services, including domiciliary care, extra care, supported living, and specialist services such as reablement and Discharge 2 Assess (D2A).
3000+
Service Users
CQC Regulated
Regulated by the CQC with an overall rating of Good. Each of our Extra Care services is led by a Registered Manager.
Person Centered
We actively engage with families and care professionals to allow us to tailor our care delivery approach.
In Partnership
Working in partnership with commissioners and care professionals within the South East.
Outcome Based
Our key focus is to enable individuals to maximise their independence and quality of life.
About Us
Compassion is at the Heart of Our Care
With over 10 years of regulated care experience, we take pride in delivering a high-quality, safe, and cost-effective service. We operate a comprehensive Quality Assurance and Customer Satisfaction programme to ensure we provide the very best service we can.
We support older people and adults with dementia, mental health needs, learning and physical disabilities, and other complex health needs.
We provide care services in the following settings:
- The person’s own home
- Supported living housing
- Assisted living and extra care housing
- Residential care services
- Sheltered care accommodation
- Intermediate care establishments
We also work in partnership with Comfort Care Services Ltd to provide specialist-supported living services for people with learning and physical disabilities, mental health needs, and other complex needs.
Why Choose Us
We have the staff, resources, and expertise required to deliver care and support to each individual, with the aim of uplifting their standard of living and maintaining their independence.
We are client-centric and we go the extra mile to understand the care and support needs of the individuals we support.
Our care staff are trained within our in-house training academy with access to specialist trainers where required, within our modern training facilities.
We prefer to promote staff internally, which helps us retain our passionate, skilled staff who share our core values and strive to provide the best quality care.
Services We Provide
Personal Care
We provide a range of CQC-regulated personal care services designed to enable individuals to maintain their dignity and independence. Services include oral hygiene, personal hygiene, bathing and clinical intervention.
Domiciliary Care
Our domiciliary care services are tailored to individuals, with the overall aim of helping them maintain their independence in the comfort of their own homes. This includes assistance with mobility, domestic tasks and medication.
Supported Living
We provide care and support in a number of supported living environments, where regulated care is delivered, to a variety of individuals with complex physical, learning and mental health needs.
Extra Care
We have four Extra Care services within South West London. Each service features modern self-contained flats, spacious communal areas and on-site facilities with round-the-clock support for peace of mind.
Dementia Care
Our dementia-trained staff provide effective care and support, not just within our services but also at our Dementia Resource Centre located in Hillingdon. Please see below for more details on the centre.
Specialist Care
The specialist care services we offer help support people who are discharged from hospital but require further care in an appropriate setting before safely returning home to their previous level of independence.
Personal Care
Our CQC-regulated personal care services are built around your individual needs and personal routines, ensuring you live life comfortably on your own terms. Our trained staff deliver personal care discreetly and sensitively, by simplifying tasks that would normally be too difficult without aid.
Domiciliary Care
Domiciliary care allows you to remain in a familiar, comfortable environment while receiving the additional support needed for everyday tasks. By receiving care in your own home, you are guaranteed one-to-one emotional, physical, and practical support shaped around your own terms.
Specialist Care
Our specialist care services focus on your road to physical and mental recovery after medical treatment, with the aim of getting your independence and confidence back as quickly and safely as possible. Specialist care services we offer include Reablement, Discharge 2 Assess (D2A) and Delirium.
Make a Referral
Details Of Person Referring
Dementia Resource Centre
The Dementia Resource Centre, open Monday to Friday, is a service aimed at older people who live in Hillingdon, have a formal diagnosis of dementia, and require support as they may be at risk of social isolation.
The centre runs a variety of sessions and activities such as daily living skills, gardening, reminiscence activities, arts and crafts, running a local Kiosk, and sports. Activities run by external activity leaders can also be offered, such as Yoga. All the activities are designed to maintain independence, provide mental and physical stimulation, and offer emotional support.
Transportation services are also offered to ensure that visitors can be picked up and dropped back safely.
All admissions are identified by an assessment of care needs undertaken by a social worker in the All Age Disability Team. To make a referral, please call Hillingdon Adult Social Care Direct at 01895 55 66 33.
CQC Regulated Care
What is the CQC?
The Care Quality Commission (CQC) is an independent regulator of health and social care in England. Their role is to register, monitor, inspect and rate services, and act as an independent voice for those who use regulated services.
Our Ratings
Our registered services are regulated independently by the CQC, and each service has its own registered manager.
The CQC has assessed our Head Office branch and two of our services (updated June 2024).
Please click the links below to view our reports:
Our Registered Services
Areas We Cover
CCS Homecare operates across the South East, predominantly in Berkshire, Buckinghamshire, Surrey, Middlesex and London, including:
- Buckinghamshire – Aylesbury, Stoke Poges, High Wycombe, Wexham
- Berkshire – Bracknell, Eton Wick, Maidenhead, Reading, Windsor
- Hillingdon – Hayes, Uxbridge
- Surrey – Camberley, Dorking, East Horsley, Woking, Redhill
- South West London – Harrow, Richmond, Mitcham, Twickenham
- Merton – Kingston Upon Thames, Morden, Surbiton, Tooting, Wimbledon
How To Make a Referral
Our Assessments team work closely with social workers/ brokerage teams/ care teams to help place people into the appropriate services.
To make a referral or request more information, please call the Assessments team on:
01628 902 478
Or email us at:
referrals@ccshomecare.co.uk
Make a Referral
Details Of Person Referring
Privacy Policy
Privacy Statement
We are the controller of the personal data processed for the purposes set out below and we are responsible for looking after it. This notice explains how we use, store and share the information we collect about you, how you can exercise your rights in respect of that information and the procedures that we have in place to safeguard your privacy. This notice supplements any other fair processing or privacy notice that may be provided to you from time to time.
What personal data will we collect about you?
Personal data means any information that relates to an identified or identifiable individual. We have grouped together the kinds of personal data that we may collect below. Additional information about the types of data we collect may be provided to you in other service specific privacy notices.
Identity and contact data: includes first name, last name, email address, address and telephone numbers. We may collect this information from you when you contact us or when you request services from us.
Technical and usage data: includes information we obtain from your device or browser (such as IP address, your login data, version and device identifiers, time zone setting and location, browser plug-in types and versions and operating system) as well as how you use our website and services.
Information that we need if you become our tenant or join our company: includes additional information relating to your needs for our housing services or role in our company. We collect this when you use our services or join our company.
Information collected when you contact us: includes information in emails and other communications with us, or call recordings when you phone us. This may include the different types of content (eg, photographs, articles, comments) you send to us when contacting us, or through social media accounts with third parties, or any other information that you want to share with us.
How do we use your personal data?
The following table sets out why we process your personal data and also our lawful basis for processing your personal data. We may rely on more than one lawful basis for processing your personal data depending on the context of the processing activity.
Purpose/activity | Lawful basis for processing |
To provide you with a service that you have requested | The processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, for contract management purposes). |
To identify problems or ways to make our service better | The processing is necessary for our legitimate interests (for example, for running our business, provision of our administration and IT services, network security, and providing a functional website). |
To contact you about services which may be of interest to you . This may include processing your personal data to understand what may be of interest to you. | The processing may be necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, to contact you about an event). You can opt-out of receiving communications from us about additional services or withdraw your consent at any time. |
To respond to your requests for information, complaints or feedback | The processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, to improve our relationship with you or your organisation or to improve our services). |
To comply with laws and to respond to and comply with requests from the government, regulators and other third parties with legal authority | The processing is necessary to comply with a legal obligation. |
To provide evidence where this is required to exercise or defend legal claims | The processing is necessary in our legitimate interests (for example, to defend ourselves against a legal claim that you or a third party may make against us). |
To investigate, detect and prevent fraud or crime and carry out related risk assessments | The processing is necessary to comply with a legal obligation. |
To consider your application for a job | The processing is necessary to comply with a legal requirement. This processing is also necessary to take steps at your request prior to entering into an employment contract with you. The processing will also be necessary in our legitimate interests (for example, to ensure you have appropriate qualifications for the job). |
In certain circumstances, we will process your personal data based on our legitimate interests. We have decided this by carrying out a balancing exercise to make sure our legitimate interest does not override your privacy rights as an individual.
Security
We have in place appropriate policies, rules, and technical and organisational measures to protect your personal data from unauthorised or unlawful processing, and against accidental loss, destruction or damage. We also have procedures in place to deal with any data security breach. We will notify you and any applicable regulator of a data security breach where we are legally required to do so.
Even though we take these steps to keep your personal data secure, you should be aware that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the internet.
Sharing your personal data
We will only disclose your personal data to:
- Stakeholders that work with us to provide our services including but not limited to social care providers and local authorities
- A third party who has purchased or merged with our organisation, in which case personal data held by us about you will be transferred to that third party to carry on our business
- Our professional advisors (including without limitation, tax, legal or other corporate advisors who provide professional services to us)
- Other third party suppliers, business partners and sub-contractors for business administration, support, processing, services, or IT purposes
- Analytics or search engines that enable us to optimise and improve your website experience
- Our regulators, law enforcement or fraud prevention agencies, as well as our legal advisers, courts, the police and any other authorised bodies, for the purposes of investigating any actual or suspected criminal activity or other regulatory or legal matters
- HMRC or other tax bodies or agencies to comply with our legal and regulatory obligations
You have certain rights in relation to your personal data. We have summarised these rights below:
Right | Description |
To be informed | A right to be informed about the personal data we hold about you. |
Of access | A right to access the personal data we hold about you. |
To rectification | A right to require us to rectify any inaccurate personal data we hold about you. |
To erasure | A right to ask us to delete the personal data we hold about you. This right will only apply where (for example):
|
To restrict processing | In certain circumstances, a right to restrict our processing of the personal data we hold about you. This right will only apply where (for example):
|
To data portability | In certain circumstances, a right to receive the personal data you have given us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation or person, at your request. |
To object | A right to object to our processing of the personal data we hold about you where our lawful basis is for the purpose of our legitimate interests, unless we are able to demonstrate, on balance, legitimate grounds for continuing to process the personal data which override your rights or which are for the establishment, exercise or defence of legal claims. |
In relation to automated decision-making and profiling | A right for you not to be subject to a decision based solely on an automated process, including profiling, which produces legal effects concerning you or similarly significantly affects you. |
To withdraw | A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with brochures and newsletters). |
To complain | You have the right to make a complaint to our supervisory authority, which is the UK’s Information Commissioner’s Office. |
Work With Us
We are always looking for compassionate people who are interested in progressing or starting their careers in the social care sector.
We are currently recruiting for a number of care roles to accommodate various shifts and working patterns in our services. These roles include but are not limited to:
- Care and Support Workers
- Team Leaders
- Service Managers
- Area Managers
- Operational Support
Benefits include a comprehensive training programme via our training academy to obtain recognised qualifications, food and retail discounts with the Blue Light Card and access to our Employee Assistance Programme.
Staff who already work with us can also take advantage of our referral scheme to earn unlimited referral bonuses.
Get in touch today to find out more and see what vacancies we have in your area:
jobs@ccshomecare.co.uk
01628 902 472
View Our Latest Job Vacancies
Job Vacancies
Updated: (03/09/2024)
Our job vacancies are updated every month. Please get in touch with our Recruitment team on 01628 902 472 for more information, or to enquire about our recruitment process.
Location | Job Title | Contract | Shift Pattern | County | Application Form |
Surrey | |||||
Camberley | Support Assistant (Supported Living) | Full Time | 0700-1500 | Surrey | Apply |
Woking | 2 x Support Assistant (Supported Living) | Full Time | 0700-1500 | Surrey | Apply |
Hillingdon | |||||
Uxbridge | Support Assistant (Supported Living) | Full Time | 0700-1500 | Hillingdon | Apply |
Hillingdon | Support Assistant (Supported Living) | Full Time | 2300-0700 | Hillingdon | Apply |
Uxbridge | Support Assistant (Supported Living) | Full Time | Flexible | Hillingdon | Apply |
Uxbridge | Support Assistant (Supported Living) | Full Time | 2300-0700 | Hillingdon | Apply |
Hayes | Support Assistant (Supported Living) | Full Time | 0700-1500 | Hillingdon | Apply |
West Drayton | Support Assistant (Supported Living) | Full Time | 0700-1500 | Hillingdon | Apply |
Enquire About Our Vacancies
Our Clients
Our Services
Contact Information
CCS Homecare Services Ltd, Progress Business Centre, Unit 2, Whittle Park Way, Bath Road, Slough, Berkshire, SL1 6DQ
For general enquires, please call 01628 902 478 (9am - 5pm Monday - Friday)
For emergencies and enquiries, outside office above hours, please call 01628 902 476
General Enquires:
info@ccshomecare.co.uk
Job Vacancies:
jobs@ccshomecare.co.uk
Referrals:
referrals@ccshomecare.co.uk