Delivering Quality Care and Supporting Independence
3000+
Service Users
CQC Regulated
Regulated by the CQC with an overall rating of Good. Each of our Extra Care services is led by a Registered Manager.
Person Centered
We actively engage with families and care professionals to allow us to tailor our care delivery approach.
Care Within 24 Hours
We can begin care within 24 hours of assessment. A rapid response when support is needed most
Named Carer Every Visit
You’ll receive care from a consistent, familiar professional, to help build trust and confidence over time
About Us
Compassion is at the Heart of Our Care
With over 20 years of regulated care experience, we take pride in delivering a high-quality, safe, and cost-effective service. We operate a comprehensive Quality Assurance and Customer Satisfaction programme to ensure we provide the very best service we can.
We support older people and adults with dementia, mental health needs, learning and physical disabilities, and other complex health needs.
We provide care services in the following settings:
- The person’s own home
- Supported living housing
- Assisted living and extra care housing
- Residential care services
- Sheltered care accommodation
- Intermediate care establishments
We also work in partnership with Comfort Care Services Ltd to provide specialist-supported living services for people with learning and physical disabilities, mental health needs, and other complex needs.
Why Choose Us
We have the staff, resources, and expertise required to deliver care and support to each individual, with the aim of uplifting their standard of living and maintaining their independence.
We are client-centric and we go the extra mile to understand the care and support needs of the individuals we support.
Our care staff are trained within our in-house training academy with access to specialist trainers where required, within our modern training facilities.
We prefer to promote staff internally, which helps us retain our passionate, skilled staff who share our core values and strive to provide the best quality care.
Services We Provide
Private Home Care
Trusted homecare in Hillingdon, built around you and your family. We match you with a dedicated carer you’ll see every visit, providing comfort, familiarity and peace of mind. With care starting in as little as 24 hours and no waiting lists, support is there exactly when you need it.
Learn More
Personal Care
We provide a range of CQC-regulated personal care services designed to enable individuals to maintain their dignity and independence. Services include oral hygiene, personal hygiene, bathing and clinical intervention.
Domiciliary Care
Our domiciliary care services are tailored to individuals, with the overall aim of helping them maintain their independence in the comfort of their own homes. This includes assistance with mobility, domestic tasks and medication.
Supported Living
We provide care and support in a number of supported living environments, where regulated care is delivered, to a variety of individuals with complex physical, learning and mental health needs.
Extra Care
We have four Extra Care services within South West London. Each service features modern self-contained flats, spacious communal areas and on-site facilities with round-the-clock support for peace of mind.
Dementia Care
Our dementia-trained staff provide effective care and support, not just within our services but also at our Dementia Resource Centre located in Hillingdon. Please see below for more details on the centre.
Specialist Care
The specialist care services we offer help support people who are discharged from hospital but require further care in an appropriate setting before safely returning home to their previous level of independence.
Personal Care
Our CQC-regulated personal care services are built around your individual needs and personal routines, ensuring you live life comfortably on your own terms. Our trained staff deliver personal care discreetly and sensitively, by simplifying tasks that would normally be too difficult without aid.
Domiciliary Care
Domiciliary care allows you to remain in a familiar, comfortable environment while receiving the additional support needed for everyday tasks. By receiving care in your own home, you are guaranteed one-to-one emotional, physical, and practical support shaped around your own terms.
Specialist Care
Our specialist care services focus on your road to physical and mental recovery after medical treatment, with the aim of getting your independence and confidence back as quickly and safely as possible. Specialist care services we offer include Reablement, Discharge 2 Assess (D2A) and Delirium.
Dementia Resource Centre
The Dementia Resource Centre, open Monday to Friday, is a service aimed at older people who live in Hillingdon, have a formal diagnosis of dementia, and require support as they may be at risk of social isolation.
The centre runs a variety of sessions and activities such as daily living skills, gardening, reminiscence activities, arts and crafts, running a local Kiosk, and sports. Activities run by external activity leaders can also be offered, such as Yoga. All the activities are designed to maintain independence, provide mental and physical stimulation, and offer emotional support.
Transportation services are also offered to ensure that visitors can be picked up and dropped back safely.
All admissions are identified by an assessment of care needs undertaken by a social worker in the All Age Disability Team. To make a referral, please call Hillingdon Adult Social Care Direct at 01895 55 66 33.
CQC Regulated Care
What is the CQC?
The Care Quality Commission (CQC) is an independent regulator of health and social care in England. Their role is to register, monitor, inspect and rate services, and act as an independent voice for those who use regulated services.
Our Ratings
Our registered services are regulated independently by the CQC, and each service has its own registered manager.
The CQC has assessed our Head Office branch and two of our services (updated June 2024).
Please click the links below to view our reports:
Our Registered Services
Areas We Cover
CCS Homecare operates across the South East, predominantly in Berkshire, Buckinghamshire, Surrey, Middlesex and London, including:
- Buckinghamshire – Aylesbury, Stoke Poges, High Wycombe, Wexham
- Berkshire – Bracknell, Eton Wick, Maidenhead, Reading, Windsor
- Hillingdon – Hayes, Uxbridge
- Surrey – Camberley, Dorking, East Horsley, Woking, Redhill
- South West London – Harrow, Richmond, Mitcham, Twickenham
- Merton – Kingston Upon Thames, Morden, Surbiton, Tooting, Wimbledon
How To Make a Referral
Our Assessments team work closely with social workers/ brokerage teams/ care teams to help place people into the appropriate services.
To make a referral or request more information, please call the Assessments team on:
01628 902 478
Or email us at:
referrals@ccshomecare.co.uk
Work With Us
We are always looking for compassionate people who are interested in progressing or starting their careers in the social care sector.
We are currently recruiting for a number of care roles to accommodate various shifts and working patterns in our services. These roles include but are not limited to:
- Care and Support Workers
- Team Leaders
- Service Managers
- Area Managers
- Operational Support
Benefits include a comprehensive training programme via our training academy to obtain recognised qualifications, food and retail discounts with the Blue Light Card and access to our Employee Assistance Programme.
Staff who already work with us can also take advantage of our referral scheme to earn unlimited referral bonuses.
Get in touch today to find out more and see what vacancies we have in your area:
jobs@comfortcareservices.com
01628 902 472
Our Clients
Our Services
Contact Information
CCS Homecare Services Ltd, Progress Business Centre, Unit 2, Whittle Park Way, Bath Road, Slough, Berkshire, SL1 6DQ
For general enquires, please call 01628 902 478 (9am – 5pm Monday – Friday)
For emergencies and enquiries, outside office above hours, please call 01628 902 476
General Enquires:
info@ccshomecare.co.uk
Job Vacancies:
jobs@comfortcareservices.com
Referrals:
referrals@ccshomecare.co.uk
General Enquiry Form
