Resident Activities - CCS Homecare

British Heart Foundation Fundraiser

Management Conference Raises Over £230 for the British Heart Foundation We are delighted to share the success of a recent fundraising initiative held during our management conference, where colleagues came together to raise more than £230 in support of the British Heart Foundation. The event was a wonderful example of teamwork, generosity and community spirit, […]

Purpose/activity	Lawful basis for processing
To provide you with a service that you have requested	The processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, for contract management purposes).
To identify problems or ways to make our service better	The processing is necessary for our legitimate interests (for example, for running our business, provision of our administration and IT services, network security, and providing a functional website).
To contact you about services which may be of interest to you. This may include processing your personal data to understand what may be of interest to you.	The processing may be necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, to contact you about an event). You can opt-out of receiving communications from us about additional services or withdraw your consent at any time.
To respond to your requests for information, complaints or feedback	The processing is necessary for the performance of a contract with you, or to take steps at your request prior to entering into a contract. It may also be necessary in our legitimate interests (for example, to improve our relationship with you or your organisation or to improve our services).
To comply with laws and to respond to and comply with requests from the government, regulators and other third parties with legal authority	The processing is necessary to comply with a legal obligation.
To provide evidence where this is required to exercise or defend legal claims	The processing is necessary in our legitimate interests (for example, to defend ourselves against a legal claim that you or a third party may make against us).
To investigate, detect and prevent fraud or crime and carry out related risk assessments	The processing is necessary to comply with a legal obligation.
To consider your application for a job	The processing is necessary to comply with a legal requirement. This processing is also necessary to take steps at your request prior to entering into an employment contract with you. The processing will also be necessary in our legitimate interests (for example, to ensure you have appropriate qualifications for the job).

Right	Description
To be informed	A right to be informed about the personal data we hold about you.
Of access	A right to access the personal data we hold about you.
To rectification	A right to require us to rectify any inaccurate personal data we hold about you.
To erasure	A right to ask us to delete the personal data we hold about you. This right will only apply where (for example): We no longer need to use the personal data to achieve the purpose we collected it for Where you withdraw your consent if we are using your personal data based on your consent Where you object to the way we process your data (see the right to object described below)
To restrict processing	In certain circumstances, a right to restrict our processing of the personal data we hold about you. This right will only apply where (for example): You dispute the accuracy of the personal data held by us Where you would have the right to ask us to delete the personal data but would prefer that our processing is restricted instead Where we no longer need to use the personal data to achieve the purpose we collected it for, but you need the data for the purposes of establishing, exercising or defending legal claims
To data portability	In certain circumstances, a right to receive the personal data you have given us, in a structured, commonly used and machine readable format. You also have the right to require us to transfer this personal data to another organisation or person, at your request.
To object	A right to object to our processing of the personal data we hold about you where our lawful basis is for the purpose of our legitimate interests, unless we are able to demonstrate, on balance, legitimate grounds for continuing to process the personal data which override your rights or which are for the establishment, exercise or defence of legal claims.
In relation to automated decision-making and profiling	A right for you not to be subject to a decision based solely on an automated process, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To withdraw	A right to withdraw your consent, where we are relying on it to use your personal data (for example, to provide you with brochures and newsletters).
To complain	You have the right to make a complaint to our supervisory authority, which is the UK’s Information Commissioner’s Office.

Policy Measures
Prevention & Detection	The prevention, detection, and reporting of modern slavery in any part of its business or supply chains is the responsibility of all those working for CCS.
Due Diligence	Appropriate due diligence processes must be carried out in relation to modern slavery which may include considering human rights in a sector or country, the type of sector in which a service provider operates, and the countries from which services are provided.
Whistleblowing	CCS encourages anyone to raise any concerns about modern slavery, using its whistleblowing policy if necessary, and will support anyone who acts in good faith.
Recruitment & Equality	CCS recruitment and equalities policies and procedures support its efforts to combat modern slavery and human trafficking.
Ongoing Commitment	CCS will continue to develop its commitment to combat modern slavery and human trafficking.

British Heart Foundation Fundraiser

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Privacy Statement

What personal data will we collect about you?

How do we use your personal data?

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Sharing your personal data

Anti-Slavery & Anti-Trafficking Policy

Modern Slavery

Our Commitment

Consequences of Breaches

Gender Pay Gap — April 2026